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Customer Rights and Responsibilities

You have the right to make secure payments for our products.
You are responsible for providing accurate payment information.
You must not use our payment gateway for fraudulent or illegal activities.

Privacy Policy

Respecting your privacy is important to us. Our Privacy Policy outlines how we collect, use, and safeguard your personal information during the payment process. By using our payment gateway, you consent to our Privacy Policy.

Refund Policy

We offer refunds based on our product-specific refund policy, which is detailed in the product listings.
Please review the refund policy for each product before making a purchase.
Refunds are subject to our product-specific terms and conditions.

WBM Cancellation Policy

Cancellation and Rescheduling Policy:

We understand that plans may change, and we aim to accommodate our customers to the best of our abilities. However, please note the following guidelines regarding cancellations and rescheduling:

Cancellation:

  • If a cancellation request is received more than 14 days prior to the scheduled event, a full refund of the booking amount will be issued.
  • Cancellations made between 14 to 10 days before the event will be subject to a 50% refund of the booking amount.
  • No refunds will be provided for cancellations made within 10 days of the event.

Rescheduling:

  • Customers may request to reschedule their booking within 3 months from the original event date.
  • A rescheduling fee of 3,000 INR will be applicable, which will be deducted from the token money initially paid.
  • The rescheduled date must be confirmed and agreed upon by both parties.

Process for Cancellation or Rescheduling:

  • All cancellation or rescheduling requests must be communicated in writing via email or through our official communication channels.
  • Requests will be processed within 3 business days of receipt.
  • Refunds, if applicable, will be issued using the same method of payment used for the booking.

Exceptions:

  • In case of unforeseen circumstances or force majeure events, exceptions to this policy may be considered on a case-by-case basis.

Contact Us:

For any inquiries or to request a cancellation or rescheduling, please contact our customer service team at [provide contact details].

Note: This policy is subject to change without prior notice. Please review our website or contact us directly for the most up-to-date information.